{"id":17,"date":"2026-08-11T22:27:51","date_gmt":"2026-08-11T20:27:51","guid":{"rendered":"https:\/\/obchodpc.sk\/index.php\/reklamacny-poriadok\/"},"modified":"2026-08-11T22:27:51","modified_gmt":"2026-08-11T20:27:51","slug":"reklamacny-poriadok","status":"publish","type":"page","link":"https:\/\/obchodpc.sk\/index.php\/reklamacny-poriadok\/","title":{"rendered":"Reklama\u010dn\u00fd poriadok"},"content":{"rendered":"<p><em>Platn\u00e9 a \u00fa\u010dinn\u00e9 od 11. 8. 2026.<\/em><\/p>\n<h2>1. \u00davodn\u00e9 ustanovenia<\/h2>\n<p>Tento reklama\u010dn\u00fd poriadok upravuje sp\u00f4sob a podmienky uplatnenia zodpovednosti za vady tovaru a slu\u017eieb dod\u00e1van\u00fdch spolo\u010dnos\u0165ou Obchod PC, s. r. o., Pod Kalv\u00e1riou 913\/65, 955 01 Topo\u013e\u010dany, I\u010cO 50163086 (\u010falej len \u201epred\u00e1vaj\u00faci\u201c), a je neoddelite\u013enou s\u00fa\u010das\u0165ou <a href=\"\/obchodne-podmienky\/\">Obchodn\u00fdch podmienok<\/a>.<\/p>\n<h2>2. Zodpovednos\u0165 za vady tovaru<\/h2>\n<p>Pri tovare zak\u00fapenom v e-shope zodpoved\u00e1 pred\u00e1vaj\u00faci za to, \u017ee tovar m\u00e1 pri prevzat\u00ed dohodnut\u00e9 vlastnosti, hod\u00ed sa na \u00fa\u010del, na ktor\u00fd sa vec obvykle pou\u017e\u00edva, a nem\u00e1 pr\u00e1vne vady. Pri predaji spotrebite\u013eovi zodpoved\u00e1 pred\u00e1vaj\u00faci za vady, ktor\u00e9 sa vyskytn\u00fa po\u010das <strong>24 mesiacov<\/strong> od prevzatia tovaru, ak pr\u00e1vne predpisy alebo z\u00e1ru\u010dn\u00fd list v\u00fdrobcu neustanovuj\u00fa dlh\u0161iu lehotu. Pri pou\u017eitom tovare m\u00f4\u017ee by\u0165 t\u00e1to lehota skr\u00e1ten\u00e1, \u010do bude v\u017edy vopred uveden\u00e9 pri ponuke.<\/p>\n<p>Z\u00e1ruka sa nevz\u0165ahuje na opotrebenie sp\u00f4soben\u00e9 be\u017en\u00fdm pou\u017e\u00edvan\u00edm, mechanick\u00e9 po\u0161kodenie, neodborn\u00fd z\u00e1sah, po\u0161kodenie \u017eivelnou udalos\u0165ou alebo pou\u017e\u00edvanie v rozpore s n\u00e1vodom.<\/p>\n<h2>3. Zodpovednos\u0165 za vady pri poskytovan\u00ed slu\u017eieb<\/h2>\n<p>Pri slu\u017eb\u00e1ch (tvorba webov\u00fdch str\u00e1nok a e-shopov, in\u0161tal\u00e1cia a nastavenie softv\u00e9ru MRP, dod\u00e1vka a nasadenie serverov a VPS, IT podpora a \u00fadr\u017eba) zodpoved\u00e1 pred\u00e1vaj\u00faci za to, \u017ee slu\u017eba bola vykonan\u00e1 odborne, v dohodnutom rozsahu a kvalite. Ak sa po prevzat\u00ed diela alebo po\u010das poskytovania slu\u017eby prejav\u00ed vada sp\u00f4soben\u00e1 chybn\u00fdm plnen\u00edm pred\u00e1vaj\u00faceho, m\u00e1 kupuj\u00faci pr\u00e1vo na jej bezplatn\u00e9 odstr\u00e1nenie v primeranej lehote.<\/p>\n<p>Za vadu sa nepova\u017euje nefunk\u010dnos\u0165 alebo obmedzenie sp\u00f4soben\u00e9 na strane tret\u00edch subjektov (napr. v\u00fdpadok hostingu, ktor\u00fd si kupuj\u00faci prev\u00e1dzkuje inde, zmena rozhrania slu\u017eby tretej strany, s ktorou je rie\u0161enie integrovan\u00e9) ani po\u017eiadavky nad r\u00e1mec p\u00f4vodne dohodnut\u00e9ho rozsahu diela \u2014 tie sa rie\u0161ia ako nov\u00e1 objedn\u00e1vka.<\/p>\n<h2>4. Sp\u00f4sob uplatnenia reklam\u00e1cie<\/h2>\n<p>Reklam\u00e1ciu m\u00f4\u017ee kupuj\u00faci uplatni\u0165:<\/p>\n<ul>\n<li>e-mailom na adrese <a href=\"mailto:obchod@obchodpc.sk\">obchod@obchodpc.sk<\/a>,<\/li>\n<li>telefonicky na \u010d\u00edsle +421 903 912 450,<\/li>\n<li>po\u0161tou na adrese Obchod PC, s. r. o., Pod Kalv\u00e1riou 913\/65, 955 01 Topo\u013e\u010dany.<\/li>\n<\/ul>\n<p>V reklam\u00e1cii kupuj\u00faci uvedie \u010d\u00edslo objedn\u00e1vky alebo fakt\u00fary, popis vady a sp\u00f4sob, ak\u00fdm sa prejavuje, pr\u00edpadne pr\u00edlohy (fotografie, screenshoty). Pri tovare je vhodn\u00e9 prilo\u017ei\u0165 aj doklad o k\u00fape, ktor\u00fd si v\u0161ak pred\u00e1vaj\u00faci vie doh\u013eada\u0165 aj interne pod\u013ea \u010d\u00edsla objedn\u00e1vky.<\/p>\n<h2>5. Lehoty na vybavenie reklam\u00e1cie<\/h2>\n<p>Pred\u00e1vaj\u00faci potvrd\u00ed prijatie reklam\u00e1cie bez zbyto\u010dn\u00e9ho odkladu a ur\u010d\u00ed sp\u00f4sob jej vybavenia ihne\u010f, v zlo\u017eitej\u0161\u00edch pr\u00edpadoch najnesk\u00f4r do 3 pracovn\u00fdch dn\u00ed. Reklam\u00e1cia bude vybaven\u00e1 najnesk\u00f4r do <strong>30 dn\u00ed<\/strong> od jej uplatnenia, pokia\u013e sa pred\u00e1vaj\u00faci s kupuj\u00facim nedohodn\u00fa na dlh\u0161ej lehote (napr. pri zlo\u017eitej\u0161om technickom probl\u00e9me na strane tretej strany). O v\u00fdsledku reklam\u00e1cie informuje pred\u00e1vaj\u00faci kupuj\u00faceho e-mailom a vyd\u00e1 mu potvrdenie o vybaven\u00ed reklam\u00e1cie.<\/p>\n<h2>6. Sp\u00f4soby vybavenia reklam\u00e1cie<\/h2>\n<p>Pod\u013ea povahy vady m\u00e1 kupuj\u00faci pr\u00e1vo na:<\/p>\n<ul>\n<li>bezplatn\u00e9 odstr\u00e1nenie vady (opravu, prerobenie, op\u00e4tovn\u00e9 vykonanie chybnej \u010dasti slu\u017eby),<\/li>\n<li>v\u00fdmenu tovaru za bezvadn\u00fd, ak je to mo\u017en\u00e9,<\/li>\n<li>primeran\u00fa z\u013eavu z ceny,<\/li>\n<li>odst\u00fapenie od zmluvy, ak ide o podstatn\u00fa vadu, ktor\u00fa nie je mo\u017en\u00e9 odstr\u00e1ni\u0165, alebo ak pred\u00e1vaj\u00faci vadu neodstr\u00e1nil v primeranej lehote.<\/li>\n<\/ul>\n<h2>7. Z\u00e1vere\u010dn\u00e9 ustanovenia<\/h2>\n<p>Tento reklama\u010dn\u00fd poriadok sa riadi z\u00e1konom \u010d. 250\/2007 Z. z. o ochrane spotrebite\u013ea, Ob\u010dianskym z\u00e1konn\u00edkom a ostatn\u00fdmi v\u0161eobecne z\u00e1v\u00e4zn\u00fdmi pr\u00e1vnymi predpismi Slovenskej republiky. Pred\u00e1vaj\u00faci je opr\u00e1vnen\u00fd tento reklama\u010dn\u00fd poriadok kedyko\u013evek aktualizova\u0165; na uplatnen\u00fa reklam\u00e1ciu sa v\u017edy vz\u0165ahuje znenie platn\u00e9 v \u010dase k\u00fapy alebo objednania slu\u017eby.<\/p>\n<p><em>T\u00e1to str\u00e1nka je pripraven\u00e1 pod\u013ea platnej slovenskej legislat\u00edvy k d\u00e1tumu jej vytvorenia. Pred spusten\u00edm e-shopu do prev\u00e1dzky odpor\u00fa\u010dame da\u0165 znenie skontrolova\u0165 pr\u00e1vnikovi alebo advok\u00e1tovi.<\/em><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Platn\u00e9 a \u00fa\u010dinn\u00e9 od 11. 8. 2026. 1. \u00davodn\u00e9 ustanovenia Tento reklama\u010dn\u00fd poriadok upravuje sp\u00f4sob a podmienky uplatnenia zodpovednosti za vady tovaru a slu\u017eieb dod\u00e1van\u00fdch spolo\u010dnos\u0165ou Obchod PC, s. r. o., Pod Kalv\u00e1riou 913\/65, 955 01 Topo\u013e\u010dany, I\u010cO 50163086 (\u010falej len \u201epred\u00e1vaj\u00faci\u201c), a je neoddelite\u013enou s\u00fa\u010das\u0165ou Obchodn\u00fdch podmienok. 2. Zodpovednos\u0165 za vady tovaru Pri tovare [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-17","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Reklama\u010dn\u00fd poriadok - Obchod PC<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/obchodpc.sk\/index.php\/reklamacny-poriadok\/\" \/>\n<meta property=\"og:locale\" content=\"sk_SK\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Reklama\u010dn\u00fd poriadok - Obchod PC\" \/>\n<meta property=\"og:description\" content=\"Platn\u00e9 a \u00fa\u010dinn\u00e9 od 11. 8. 2026. 1. \u00davodn\u00e9 ustanovenia Tento reklama\u010dn\u00fd poriadok upravuje sp\u00f4sob a podmienky uplatnenia zodpovednosti za vady tovaru a slu\u017eieb dod\u00e1van\u00fdch spolo\u010dnos\u0165ou Obchod PC, s. r. o., Pod Kalv\u00e1riou 913\/65, 955 01 Topo\u013e\u010dany, I\u010cO 50163086 (\u010falej len \u201epred\u00e1vaj\u00faci\u201c), a je neoddelite\u013enou s\u00fa\u010das\u0165ou Obchodn\u00fdch podmienok. 2. 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